Troubleshooting and FAQ

Answers to common questions, solutions for common issues, and how to get support.

1. 01
   Common questionsYes. You can try BA Copilot as a guest with a limited number of AI messages and chats. Sign up to unlock the full experience.
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2. 02
   Common issuesIf you are using the Plus model, generation can take 2–4 minutes for complex processes. Switch to the Core model for faster results if speed is a priority.
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3. 03
   I pasted my process here and nothing happenedThe support chat cannot generate process maps. Open the BA Copilot app chat or BA Copilot Agent instead.
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4. 04
   When a setting or button is not visibleDo not assume a BA Copilot feature or control exists; verify it in the current product or approved help content.
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