CUSTOMER SUCCESS STORY

How vdk bank modernized their process documentation

vdk bank transformed their ad-hoc legacy documentation system into standardized BPMN flowcharts, improving consistency across departments and making process mapping accessible to everyone.

The Challenge

vdk bank faced a legacy documentation issue that was hindering their operational efficiency

Ad-hoc Development

Before BA Copilot, vdk bank had developed multiple internal programs for process mapping that evolved ad-hoc over the years, creating a fragmented system.

Inconsistent Standards

Different departments created process maps in slightly different ways, despite having a formal structure. This inconsistency made cross-departmental collaboration difficult.

Complex Systems

The existing system was quite complex and difficult to use, creating a barrier for new employees and limiting who could effectively document processes.

The Solution

BA Copilot provided vdk bank with a standardized, AI-powered solution that transformed their process documentation

Market Standard Compliance

BA Copilot enabled vdk bank to align with market standards using BPMN 2.0, ensuring their process documentation was professional and universally understood.

No Training Required

With BA Copilot's intuitive AI interface, even team members new to BPMN notation can start creating professional process diagrams immediately - no training courses or certifications needed.

Departmental Consistency

All departments now use the same standardized system, eliminating the variations that previously existed and improving cross-functional collaboration.

"After looking into systems that use an AI setup, it means that basically everyone, even if you're new to BPMN notation, then you can get into the flow of it quite quickly. That was certainly another plus point for BA Copilot."

vdk bank Process Management Team

The Results

Measurable improvements across the organization

100%

Standardization across all departments

All Teams

Can now create BPMN diagrams easily

BPMN 2.0

Industry standard compliance achieved

Cosmic background pattern
Decorative rectangle pattern

Transform your process documentation

Join vdk bank and thousands of other organizations using BA Copilot to standardize and accelerate their process documentation.